Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times vary depending on your location:

• Major Cities: 3–7 business days

• Regional/Rural: 7–21 business days

Please note that shipping times are estimates and may vary due to carrier delays or customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers. If your package appears lost, please contact the shipping carrier directly first. If you need additional assistance, feel free to reach out to us.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you have any questions about your order, please contact us and we’ll be happy to help.